Confronting without Accusing

Hello NTI Family:
Recently I was reading info on The Master Teacher series and wanted to share some valuable tools to use when confronting a student or parent.

1. We need to remember that confronting and accusing are two different actions with two different intents. When used together they become two negatives that almost always combine to produce a negative result that solves nothing.

2. A common mistake made when confronting is to talk about everything except the core issue that led you to confront in the first place. Therefore, don't skirt the issue.

3. The skill of confronting is easier if we look upon the act as caring, rather than an act of accusation. This attitude can guide our approach. After all, caring is a basis for human acceptance.

4. Confronting should be private and confidential. This way future relationships are enhanced and the person doesn't feel threatened.

5. If you're angry, take time to gain control of any negative emotions before you confront so that you avoid saying accusatory words such as "You did..." or "You always...."

As we strive to become Master Teachers, we should know that confronting without accusing is a responsibility we must learn to perform well. We should learn to address the real issue in a considerate and professional way. If we don't learn to confront without accusing, we fail to become the Master Teacher that we are capable of.

Never Give Up!